State Farm® Insurance Agent Ron Cephas

"The Staff at State Farm has always been knowledgeable, helpful and provided the upmost positive customer service to me. Thank you for your ongoing generosity!"

"Ron Cephas and Tean, has the Best Customer Service. If I was offered to go somewhere else for a lower rate I would decline!"

"Superior office staff and agent! Always friendly and efficient. They never fail to meet our needs in a timely manner."

"I love my Ron Cephas State Farm Insurance Agent! Their office staff is absolutely amazing, knowledgeable and so helpful. I had a claim, Erika was empathetic and patiently walked me through the process. She has guided me through all my insurance needs. I am so glad Erika is there!"

"I have been with State Farm for over 15 years, and my experience with Agent Ron Cephas and his office has always been outstanding. Erika is amazing — she is always a pleasure to work with, professional, honest, and truly committed to helping clients find the best coverage for their needs. She's always willing to assist whenever I need to make changes or have questions about adding new policies. The customer service in this office is exceptional.

I confidently recommend this office to all of my family and friends because of their professionalism, willingness to help, and genuine honesty about what policies are best for me and my family. It’s rare to find an insurance office that truly cares about their clients the way they do."

"I have been a customer for years. Erika always helps me find the best coverage for my insurance needs. She is the best."

"The staff at Ron's office are a great team.. very professional."

"Pleasant welcoming atmosphere. Everyone is always patient and knowledgeable when asking questions or need information. Love working with Ron and Erika."

"Awesome agent! Office friendly people and very helpful."

"I was frustrated with previous company. The woman that answers the phone is always so pleasant, patient and understanding. She was able to put me at ease and addressed all my concerns. She was also very professional and knowledgeable with the policies I needed. Thank you so much!"

"Fast service for adding another car to policy !"

"I heard the lady’s conversation with my husband. Such a worst lady work with this company who doesn’t know how to be gentle or at least talk like a human. She is extremely disgraceful and rude. They quoted my husband and then raised it four times in one call. They raised the amount for fourty dollars per month with no reason. And also she hang up on my husband two times. Totally and extremely rude idk why is she still working there when her boss is losing customers all because of her."

"The lady who works there has a terrible attitude. It’s as she talks from the sky and we yall her worshipers. Totally rude. She makes you buy insurance and then raise it by the second day and then she blames my wife for an accident when she had it almost four years before. And guess what she says give time as for one day to find out why my insurance went up. A whole day ??? It’s as they have a trillion customers and they are so busy and when you go to their company it’s as nobody was been there in months. I am so disappointed from her boss that he has to deal with that rude lady. I am totally dissatisfied and also not to forget she hang up on me two times. And her last word was I don’t like your attitude. Not to mention I don’t like her attitude."

"I have been with this State Farm agent for over 20 years. I always get great customer service and would recommend this Agency
to anyone."

"I have been with Ron cephas for over 35 years. I am very happy with the service very professional. They care for my home and auto needs"

"I got frustrated with my previous insurance company, that rhymes' with more messes, for rate issues. I was a customer of theirs and was not up to searching for another Ins Co. I was referred to Ron by a friends, and was the Agent was polite and friendly, but made it quick and easy to switch that day. Not only did my rate get cut significantly, I also signed up for life Ins. Started recommending other friends and family. You guys rock!"

"If I could leave 0 stars I would. I filled out an online quote, and this was one of the agencies that reached out. I somehow ended up with two quotes with them, and they of course wouldn’t honor the lower quote. So fine I accept that amount and finish up the quote. I called three weeks later to do the payment for auto and give the info for my escrow account. At this time I am told my quote would be $400 over the amount that I was initially quoted. I look at the auto quote and that went up $40 a month. I received another email stating they changed coverage to $382k, which resulted them pulling an additional $128 from my escrow account unauthorized. What’s funny is the quote that was for the $1400 had a dwelling coverage for $392k so a decrease in dwelling coverage should not have resulted in an increase to my escrow payment. I’m an out of tower so I definitely think they charge more to people who are not their own. Will be filing a federal complaint as well."

"Please go somewhere else. I experienced substandard service with this State Farm agent, prompting me to seek assistance from another representative in a different locality. As a result, my insurance premium was reduced by nearly $80 compared to the previous amount."

"Always pleasant and super helpful!!"

"I've been a client for over 30 years!"

"Wonderful"

"Erica is the absolute best!"

"🤙🏾"

"To be honest, another company called me and wanted to quote me for home and auto and I said yes - always looking for ways to save $. However after finding out that they will not insure me because of my dog I quickly went to State Farm's website to see if they took the same stance as it could void my policy if so. I was so pleased to see their stance on breeds vs bite. To quote them exactly: "Just like humans, dogs are individuals. Every dog has a unique personality. While a dogs’ breed may dictate what the dog looks like, how a dog reacts to people or situations isn’t guaranteed by breed or type." This is beautiful and we've had great service over the years we've been with State Farm. I will be a customer for life! Thanks for not discriminating against my family!"

"Great customer service. Helped me with my rental insurance and auto insurance."